SIP Trunking

Implementing SIP Trunking: Key Considerations For Business

As more and more businesses are adopting unified communications (UC) services to handle their data, voice, and other messaging needs, they are faced with a …

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Business VolP

Improving Your Business: The Cloud and Business VolP

As the cloud expands into a truly global solution, more and more businesses are making the switch from traditional on-premises telecom systems. Synergy Research Group …

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Customer Service

4 Ways VolP Can Improve the Customer Service Experience

Much has been said about how switching to Voice over Internet Protocol (VoIP) improves internal business communication and allows for greater employee mobility and flexibility. …

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What Does an SBC Do, and How Should It Be Implemented?

It is fairly simple to determine whether or not a company needs a session border controller (SBC). The more reliant the business is on IP-based …

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Ethernet Gives Business an Everywhere Network

Ethernet is a well established and proven bandwidth solution for transport in both wide area network (WAN) and local area network (LAN) deployments. Developed nearly half …

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Telephone in the Cloud: Not Just a Small Business Solution

Cloud-based telephone systems, which have been around for the past decade, have mostly been the domain of small businesses. The bandwidth and reliability needs of large companies …

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