4 Key Advantages of SDS Over Traditional Storage

Enterprises are increasingly adopting software-defined storage (SDS) and hyperconverged infrastructure (HCIS) to minimize their storage needs as IT costs increase. Since SDS is used as …

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5 Reasons Companies Are Investing in Colocation Data Centers

As businesses seek to reduce their in-house IT costs, IT managers are increasingly looking to downsize their on-site data centers. With their high costs and …

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Contact Center

Employee Engagement: The Key to Contact Center Success

For companies that operate their own contact centers, employee engagement can mean the difference between success and failure. According to a 2016 Gallup report, engaged …

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Big Data

What’s Big Data Missing? Accessibility.

Big data has made a big impact on the business landscape, but not as big an impact as it could. Despite the astonishing amount of …

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Call Center

How Call Center Simulations Can Help With Hiring

When most people think of the kind of work performed by call center agents, they tend to imagine repetitive duties: answering routine, mundane questions and …

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Cyber Security

Deal Breaker: Will Your Cyber Security Issues Prevent a Merger or Acquisition?

Risk management concerns are rife throughout a merger or acquisition process, but it is important never to neglect cyber security issues during this time. High …

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